Helpful, staff don't try to sugar coat things. When they run deals on Groupon, do it!!! Way worth it, seriously. I get most of my major stuff done at one of the Honest-1 locations, and my partner too. I never wait in unreasonable time, and ive cancelled apppintments a few times and they didn't make me feel like it was an inconvenience, even though I know it always is. Best customer service at this location, in my opinion.